Terms & Conditions

Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of our services, website, and any related interactions. By accessing or using our services, you agree to be bound by these Terms.
2. Services Provided
StaySafe IT LLC offers IT services, including cybersecurity, remote monitoring, technical support, and related consulting. The scope of services is determined by individual agreements between StaySafe IT LLC and the client.
3. User Responsibilities

  • You agree to use our services in compliance with all applicable laws and regulations.

  • You must provide accurate and up-to-date information when required.

  • You are responsible for maintaining the security of your credentials and devices.

  • Unauthorized use, modification, or disruption of our services is strictly prohibited.

4. Payment and Billing

  • Fees for services will be outlined in agreements with clients.

  • Payments must be made according to the agreed-upon schedule.

  • Late payments may result in service suspension or additional charges.

5. Limitation of Liability

  • StaySafe IT LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • We are not responsible for losses due to third-party services, cyber threats, or user negligence.

  • Our liability is limited to the fees paid for the affected services.

6. SMS Terms & Disclosures
If you have consented to receive text messages from StaySafe IT LLC, you may receive SMS related to [customer must provide example of messages being sent, e.g., security alerts, service updates, appointment reminders].

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or contact justin@staysafeit.net.

7. Termination

  • We reserve the right to suspend or terminate services for violations of these Terms.

  • Clients may terminate services with prior written notice, subject to applicable cancellation terms.

8. Governing Law
These Terms are governed by the laws of the State of Virginia, without regard to conflict of law principles.
9. Contact Information
For questions or concerns about these Terms, please contact us:
StaySafe IT LLC
📧 Email: justin@staysafeit.net
📞 Phone: 540-498-8557
Example SMS Messages You May Receive
Here are examples of the types of messages we may send:

  1. Appointment Reminders:

  2. "This is StaySafe IT LLC. Your IT service appointment is scheduled for [date/time]. Reply CONFIRM to confirm or RESCHEDULE for changes. Reply STOP to opt-out."

  3. Security Notifications:

  4. "StaySafe IT LLC: We've detected unusual activity on your account. Contact us at 540-498-8557 for verification. Reply STOP to opt-out."

  5. Service Updates:

  6. "StaySafe IT LLC: Your requested IT support has been completed. Contact us if you need further assistance. Reply STOP to opt-out."

  7. Promotional Offers:

  8. "StaySafe IT LLC: Get 10% off your next cybersecurity audit! Limited time offer. Call 540-498-8557 to book. Reply STOP to opt-out."